Complaints form

Most problems can be sorted out quickly and easily, often at the time they arise with the person concerned and this may be the approach you try first.

Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably in writing as soon as possible after the event and ideally within a few days, as this helps us to establish what happened more easily. In any event, this should be:

  • Within 12 months of the incident,
  • Or within 12 months of you discovering that you giving as much detail as you can.

If you are a registered patient you can complain about your own care. You are unable to complain about someone else’s treatment without their written authority.

You are also able to download our form (link below) to complete by hand.

Download the complaints form (PDF)

You can enter up to 300 characters
This is a 10 digit number, like 485 777 3456. You can find it on letters from the NHS or in the NHS App.
Date of Birth
For example, 15 3 1984
You can enter up to 2,000 characters
You can enter up to 2,000 characters
You can enter up to 2,000 characters
You can enter up to 5,000 characters
You can enter up to 5,000 characters
You can enter up to 2,000 characters
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Read our website privacy notice (link below the form).

We will only use this information to deal with your request. Read our website privacy notice to find out how we use and protect it.

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Page last reviewed: 12 October 2026